What action should a Scrum Master take if the Product Owner is not collaborating with the Development Team?

The appropriate action for a Scrum Master when the Product Owner is not collaborating with the Development Team is to bring up the problem in the Sprint Retrospective. This forum is specifically designed for the Scrum Team to reflect on their processes, teamwork, and any obstacles they're facing. By addressing the lack of collaboration in the retrospective, the Scrum Master facilitates an open discussion about the issue, allowing the team to explore the root causes and develop potential solutions together.

This approach aligns with the Scrum framework, which emphasizes transparency, inspection, and adaptation. By discussing this challenge collectively, the Scrum Team can identify specific actions to improve collaboration between the Product Owner and the Development Team, which ultimately enhances the team's effectiveness and the product being developed. The retrospective encourages a culture of continuous improvement, where team dynamics can be improved over time.

Taking this action also reinforces the Scrum Master's role as a servant leader, fostering an environment where the team can work through challenges together rather than solely relying on the Scrum Master to solve issues. This collaborative and inclusive approach is vital for maintaining a productive and cohesive Scrum Team.