What is an expected outcome of effective technical practices in Scrum?

Prepare for the Professional Scrum Master (PSM) III Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Effective technical practices in Scrum lead to increased customer satisfaction because they ensure a high-quality product that meets or exceeds customer expectations. By implementing sound engineering practices, such as continuous integration, automated testing, and refactoring, teams can improve the reliability and usability of their products. This results in faster delivery of features, reduced bugs, and a more polished final product, all contributing to a positive experience for the customer.

Furthermore, when a team prioritizes technical excellence, they enhance their ability to respond to changing requirements and feedback, which further aligns the product with customer needs. This responsiveness helps maintain customer engagement and trust, leading to higher retention rates and recommendations.

In contrast, the other options suggest negative outcomes that are contrary to the intent of effective technical practices. Decreased product quality, higher development costs, and extended project timelines are typically associated with poor technical practices, which can hinder a team's performance and ultimately detract from customer satisfaction levels.

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