How can an organization assess whether a product built through Scrum is successful?

The effectiveness of assessing a product built through Scrum hinges on the capability to gather timely feedback and make iterative improvements. Releasing often and updating Key Performance Indicators (KPIs) after every release allows organizations to evaluate the product in real-time, ensuring that it meets user needs and aligns with business objectives.

Continuous releases facilitate quick reactions to user feedback and market changes. It encourages a culture of adaptability, where teams can incrementally improve the product based on the latest insights rather than waiting until the end of a project. As a result, this ongoing cycle of delivery and evaluation supports a more accurate and relevant assessment of success.

In contrast, focusing solely on team size and efficiency does not inherently reflect the product's success or value to users. Gathering all feedback after project completion may lead to outdated or irrelevant insights that cannot be acted upon effectively. Lastly, relying on annual user reports and surveys risks missing vital insights that could be identified through more frequent engagement, potentially leaving significant gaps in understanding user satisfaction and product performance. This approach could hinder the organization's ability to respond to customer needs in a timely manner.